Guide ·
Websites, mobile apps, chatbots and custom software with AI in Puerto Rico
Nerigma LLC builds websites, mobile apps, chatbots and custom software for businesses in Puerto Rico, always designed around how the business works and with artificial intelligence built in. They are not separate products: the website is where the AI agent attends customers, the app carries the operation to the field team, and the custom software is the company's operating system.
Who builds websites, apps and software with AI in Puerto Rico?
Nerigma LLC, an AI integrator based in Mayagüez, builds websites, mobile apps, chatbots and custom software for businesses in Puerto Rico and internationally. Every piece starts from how the company actually operates, not from a template.
What Nerigma offers is integration: improving the processes a company already has, creating the missing ones and implementing AI where it pays off. Websites, apps, video and brand are the infrastructure where that AI lives.
The same person who analyzes the operation designs and builds the system. Alan Ramos founded Nerigma in 2024 and directs a development team made up of AI.
Before Nerigma, Alan spent years installing networks, cameras, access control and telecom systems for companies in Puerto Rico. That is why the starting point is the operation, not the screen.
When does a business need a website, an app or custom software?
It depends on where the problem is. That is why every project starts with an operations diagnosis, not a quote for screens.
- Website: when customers search, ask and compare before they call. It is the channel where the AI agent attends them, and where Google and AI models learn what the company does.
- Mobile app: when a team works in the field (installers, technicians, officers, sales reps) and needs the operation in their pocket.
- Custom software: when the company runs on notebooks, loose spreadsheets, WhatsApp and someone's memory. It becomes the complete operating system, from first contact to payment, with an AI module.
- Chatbots and voice agents: when inquiries are lost after hours or the team answers the same questions all day.
How do the website, app, software and chatbots connect?
They work as one system. A customer finds the website, the AI assistant answers, qualifies them and books an appointment. That information goes straight into the company's software, without anyone retyping it.
From there the case follows its path: quote, production, field visit and payment. The field team sees it in the app and updates it on site. When a decision needs a person, the assistant hands the case over with full context.
Prices, collections, payroll and how a customer is treated are decided by a person. The AI prepares, organizes and reminds; it does not make those calls.
What does SEO from the first file mean?
It means the website is built from the start so that Google and AI models can understand it: clear structure, content that answers what people search for, structured data and speed. It is not bolted on at the end.
IT Services & Security, a technology and security company in Puerto Rico, has a web platform built for organic search. Through that organic search it landed a municipal client.
Are the systems bilingual?
Yes, when the business needs it. Websites, apps and assistants are built in Spanish and English, and the assistants speak natural Puerto Rican Spanish.
That matters in Puerto Rico, where the same business can get inquiries in both languages on the same day. The assistant replies in the customer's language and the case reaches the team with the same context.
West Security, a private security company in Puerto Rico, has a bilingual website covering its 14 services, an AI-produced promotional video and an assistant that answers inquiries.
What does a complete system look like in production?
Alutek, a doors, windows and glass company in western Puerto Rico, used to run on notebooks, WhatsApp and the owner's memory. Today it uses a complete operating system every day, covering quoting, the shop, field work and collections, with an AI module. Its history was migrated into the new system.
The Alutek, West Security and IT Services cases are published at nerigma.com/trabajos.
How does a project with Nerigma start?
With a free 45-minute operations diagnosis. The client leaves with a map of their operation whether they hire or not.
The diagnosis defines what to build first: sometimes the website and its assistant, sometimes the field team's app, sometimes the complete operating system. Nobody is sold a piece the operation doesn't need.
Then a first integration goes into production with a closed scope, and the complete system is built in phases with a monthly license that keeps it current as AI models change. Pricing comes out of the diagnosis.
Frequently asked questions
Does Nerigma only build websites?
No. Nerigma is an AI integrator. It builds websites, mobile apps, chatbots and custom software as the infrastructure where the AI that improves a company's processes lives.
What is Nerigma's custom software?
It is the company's complete operating system, from first contact to payment, with an AI module inside. It is designed around how that specific business works.
Can I start with just a chatbot?
Yes, if the diagnosis shows that is where the biggest need is. The first integration has a closed scope, and the rest is built in phases.
How much does a website or app from Nerigma cost?
Nerigma does not publish prices. Pricing comes out of the free 45-minute diagnosis, because it depends on each company's operation.
What happens to the system when AI models change?
The monthly license keeps it current. Nerigma updates the system as models change so it keeps working well.
