Straight answers
Questions we get before the call
What a business owner asks before booking. No runaround, and with the same honesty we work with.
What is an AI integrator and what does it do for my company?
An AI integrator analyzes how your company operates and connects artificial intelligence where it truly adds value: answering calls and messages, automating repeated steps, systems that hold the whole operation. It doesn't sell you a tool — it integrates the ones your operation needs and coaches your team until they use them. That's how Nerigma works in Puerto Rico: we analyze the operation, mark where AI fits and where it doesn't, and integrate it in phases.
How much does it cost to integrate artificial intelligence in a company in Puerto Rico?
As a 2026 market reference: a managed chatbot or assistant runs between $1,000 and $5,000 setup plus $200 to $1,000 monthly; custom agents go from $5,000 to $25,000 plus maintenance; and an audit with a roadmap, between $2,000 and $8,000. At Nerigma there is no catalog price: the diagnosis — 45 minutes, free — defines the real scope of your operation, and each phase is quoted closed before starting.
What is a forward deployed engineer?
It's the role Palantir made famous: someone who deploys inside the client's operation, understands the problem on the ground and builds the solution right there, measured by working results — not billable hours. Nerigma works with that model in Puerto Rico: the same person who analyzes your operation is the one who builds and integrates the system.
What processes can AI automate in my business?
The repeated ones: information copied from one system to another, updates given by hand, documents someone transcribes, statuses updated from memory. With a clear boundary: pricing, collections, payroll and everything your customer sees is decided by a person. The human team decides; AI executes the repetitive.
Do you build chatbots and voice agents in Spanish for Puerto Rico?
Yes — text, WhatsApp and voice assistants, in Puerto Rican Spanish and English, built on your company's real information. They capture, qualify, book and hand off to a person with full context. They cover what your team can't at 9 p.m.
Do you develop websites and mobile apps?
Yes, as part of the integration: the website is the channel where your AI agent answers and captures — built to rank in search, with measurement from day one — and the mobile app puts the operation in your field team's pocket. They get built when the diagnosis calls for them, not as a standalone product.
Do you do advertising and AI video?
Yes: video pieces produced with artificial intelligence, built from scratch around what your company actually does — for web, social, and to send before an important meeting. Also brand identity, when there's a business reason for it.
How does the diagnosis work?
45 minutes, no cost, by video call or at your company if you're in Puerto Rico. We analyze how work really flows, and tell you where AI comes in first, what later, and what never. You leave with the map of your operation, whether you hire us or not.
Do you work outside Puerto Rico?
Yes. The base is in western Puerto Rico and on-site work covers the whole island; outside Puerto Rico we work remotely, in Spanish or English.
Who does the work?
Alan Ramos — UPRM graduate, COO of IT Services & Security and founder of Nerigma — with an artificial intelligence development team. The person who analyzes your operation is the same one who builds the system and the same one who answers the phone. The systems we build run today, in production and daily use, in real Puerto Rico companies.
