AI integration for companies in Latin America and internationally

Who integrates AI for Spanish-speaking companies in Latin America?

Nerigma LLC integrates artificial intelligence for companies internationally, in Spanish and English, from its base in Mayagüez, Puerto Rico. It was founded in 2024 by Alan Ramos, a graduate of the University of Puerto Rico at Mayagüez (UPRM).

The approach is the same in any country: improve the processes a company already has, create the missing ones and implement AI where it pays off. The same person who analyzes the operation designs and builds the system, with a development team made up of AI directed by Alan.

Before founding Nerigma, Alan spent years installing networks, cameras, access control and telecom systems for companies in Puerto Rico. That hands-on operational experience shapes how every business is analyzed, wherever it is.

Why does a Spanish-speaking AI integrator matter?

Because the AI that answers your customers speaks for your company. An assistant that replies in stiff or translated Spanish is noticed immediately and costs the brand trust.

• Assistants in natural, local Spanish that sound like your customers, not like a translated manual.
• Processes documented in Spanish, so your team can understand, use and correct them.
• Support in the same language, with no intermediaries and no lost detail.
• Similar time zones across much of the region, so coordination happens during working hours.
• Bilingual capability when the company also serves customers in English.

How does an international engagement with Nerigma work?

It works the same way it does in Puerto Rico, replacing the on-site visit with video calls and with material the company shares about its operation: how a customer comes in, how quotes are made, how payment is collected and where time is lost.

Each phase is agreed in writing with its scope, and the company's team takes part in testing before anything goes live. The system adapts to how people work, not the other way around.

• A free 45-minute operations diagnosis by video call. The company leaves with a map of its operation whether it hires or not.
• A first integration in production with a closed scope.
• The complete system built in phases, with the company's team using it from day one.
• A monthly license that keeps the system current as AI models change.

What can be integrated internationally?

The same things that are integrated in Puerto Rico, because almost all of it runs on systems accessed over the internet. What gets chosen depends on the diagnosis.

• Text, WhatsApp and voice assistants that capture, qualify, book and hand off to a person with context.
• Custom software: the company's complete operating system, from first contact to payment, with an AI module.
• Automations for follow-up, reporting and repetitive tasks.
• Business AI consulting to decide where integration is worth it and where it isn't.
• Websites and mobile apps as the channels where the AI lives.

What does the AI not decide?

Prices, collections, payroll and how a customer is treated are decided by a person, not the AI. That rule applies the same way in every country.

Part of the diagnosis is pointing out where AI does not fit. If a process works well as it is or depends on the owner's judgment, it stays that way.

What has Nerigma built?

Alutek, a doors, windows and glass company in western Puerto Rico, moved from notebooks, WhatsApp and the owner's memory to a complete operating system for quoting, the shop, field work and collections, with an AI module. Its history was migrated and the system is used every day.

West Security, a private security company in Puerto Rico, has a bilingual website covering its 14 services, an AI-produced promotional video and an assistant that answers inquiries. Both cases are at nerigma.com/trabajos and show the kind of system Nerigma can integrate for companies in other countries.

What does it cost, and how do you start?

Nerigma does not publish prices. Pricing comes out of the diagnosis, because it depends on each company's operation. The first step is booking the free 45-minute diagnosis by video call.

On that call the operation is reviewed, the points where AI pays off and where it doesn't are marked, and a starting point is proposed. The company keeps that map even if it decides not to continue.